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Some advice from this E-Consultancy article (two in one day) about getting your navigation right. I think I might start taking this with me into meetings to put people off the dreaded drop down navigation that I so hate:

1. Navigation menus at left or top of the page
2. Short, clear and precise language in menu options
3. Don’t have too many options
4. Consistent navigation
5. Use breadcrumb trails
6. Avoid dropdown menus
7. Make your logo link back to the homepage
8. Clear fonts
9. Have a site map
10. Include a search box

Get more insight: Ten tips for website navigation