Welcome to the Escape Blog

A problem we seem to have had recently with clients is a lack of understanding about domain registration and I worry that some people are taking chances by not having control over their domain names. Perhaps you set up a website with someone years ago who ‘did it all for you’?

Your domain name is very important, especially if you rely on the web.

Ask yourself these questions:

• Who owns your domain name?
• Who is the admin contact and admin e-mail address?
• When does it expire?

We had a client a couple of years ago who’s admin e-mail account was one he never checked. He came in one day to see his website down and his e-mail not working. He had lost his domain. Luckily he managed to get it back but he had to wait 90 days - THREE MONTHS with no website and no e-mail.

If in doubt, do a Whois on the web to find the details. If you (or your IT dept.) are not the admin person, I would make some changes. Take control.